Executive Summary

Although supply chain management has evolved over the past several decades, it faces perhaps its greatest evolution in the coming years as firms continue to address the challenges and opportunities of globalization in an ever-changing and highly competitive marketplace. As firms begin to better recognize the potential for supply chain management’s contribution to overall competitive advantage, supply chain management has gained more prominence at the corporate table.

This research effort is focused on understanding how leading firms are shaping their supply chain organizations to respond to changing business conditions, as well as to contribute to the firm’s strategy. The research examines two elements of supply chain organizations: ...

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