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OS X Support Essentials 10.11 - Apple Pro Training Series: Supporting and Troubleshooting OS X El Capitan by Gordon Davisson, Kevin M. White

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Lesson 21Troubleshoot Network Issues

GOALS

Identify and resolve network configuration issues

Verify network configuration via Network preferences

Understand how to use Network Utility to aid in troubleshooting

This lesson builds on the network topics covered in Lesson 19, “Manage Basic Network Settings,” and Lesson 20, “Manage Advanced Network Settings.” A solid understanding of general network technologies and the OS X network configuration architecture is necessary to effectively troubleshoot network issues from a Mac system. This lesson first covers general network troubleshooting and common network issues. Then, digging deeper, you will learn how to use the built-in OS X network troubleshooting tools, including the Network Diagnostics ...

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