Out of the Present Crisis

7 Transforming Culture through Internalization

INTRODUCTION

Every organization has its own unique culture—its values, vision, mission, and expected codes and standards of conduct. Culture is the personality of the organization. No single individual is responsible for culture, but some individuals have more influence than others do. The characteristics of culture are shaped by the collective behaviors, decisions, and actions by many different leaders and organizational events over time. Many of these leaders have come and gone with their different styles, agendas, personal goals, and organizational expectations. Culture plays out in a variety of ...