Chapter 4

The Essential Secrets of E-Mail

In This Chapter

arrow Creating, sending, and replying to messages

arrow Previewing, forwarding, and deleting messages

arrow Saving messages as files

When I wrote the first edition of Outlook For Dummies some 17 years ago, many readers had yet to celebrate the sending of their very first e-mail. After this much time, e-mail isn’t something to celebrate anymore — not unless you celebrate washing the dishes or changing the litter box. (Woohoo!) E-mail has become every working person’s biggest chore. I find that many of the people I train put a lot more effort into e-mail than is really necessary, especially if they have a tool as powerful as Outlook to speed things up.

Front Ends and Back Ends

You need two things to send and receive e-mail:

check.png A program that helps you create, save, and manage your messages

check.png A program that actually transports the messages to and from the other people with whom you exchange messages

Some technical people call these two parts the front ...

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