Chapter 4
The Essential Secrets of E-Mail
In This Chapter
Creating, sending, and replying to messages
Previewing, forwarding, and deleting messages
Saving messages as files
When I wrote the first edition of Outlook For Dummies some 17 years ago, many readers had yet to celebrate the sending of their very first e-mail. After this much time, e-mail isn’t something to celebrate anymore — not unless you celebrate washing the dishes or changing the litter box. (Woohoo!) E-mail has become every working person’s biggest chore. I find that many of the people I train put a lot more effort into e-mail than is really necessary, especially if they have a tool as powerful as Outlook to speed things up.
Front Ends and Back Ends
You need two things to send and receive e-mail:
A program that helps you create, save, and manage your messages
A program that actually transports the messages to and from the other people with whom you exchange messages
Some technical people call these two parts the front ...