Understanding the Fine Print
Offshore outsourcing has been called “one of the greatest stories ever sold.” And like many products sold today, outsourcing comes with a lot of large-font assertions and small-font disclaimers. Unfortunately, many of us in smaller companies don’t have the bandwidth even to read the fine print, much less unravel the complex mess that the fine print warns us about.
However, understanding the fine print is important, especially in these three areas:
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Financial benefits/cost savings
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Vendor’s ability to scale
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Quality of deliverables
Let’s examine each of these areas more carefully.
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