Multisourcing: Tame the Risks by Diversifying
Using a single vendor for all your outsourcing initiatives substantially increases the risk of vendor complacency and can result in higher pricing, quality issues, and overall vendor apathy due to lack of competition. Multisourcing minimizes that risk by using multiple suppliers to deliver elements of an engagement.
Let’s say that your organization is planning to outsource a few projects, including these:
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Internationalization: translating a website to Spanish, Mandarin, and Russian
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Development: the full development life cycle for an internal workflow management system
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Maintenance: maintaining a legacy system
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Creative: developing a new corporate website
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R&D: producing a real-time decision support ...
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