By technical due diligence I mean conducting in-depth analysis or investigation of the vendor’s technical capabilities before you sign the contract. It’s the process of verification that the vendor is who it says it is. What should be your main objectives for technical due diligence?
Verify vendor statements about key aspects of the proposal. The difference between the picture that the sales team paints and the reality of the services provided can be astonishing. Here are just a few examples from my personal experience:
We have been profitable since inception and are growing at a rate of 18 percent a year.
The company had been shrinking its operations for more than two years and was on the verge of bankruptcy. ...