Watching the Pulse of the Engagement

Even in small companies with high transparency and short communication channels, relationship issues can develop without many stakeholders realizing it. Since developing a “relationship dashboard” with clear key performance indicators is virtually an impossible task, you have to rely on your powers of observation to identify sudden or creeping changes in many dimensions, such as these:

Team Dynamics. The first and the most important barometer of the relationship is team morale. Use a simple rule of thumb: when team morale develops thunderclouds, expect some rain (or maybe worse) in your partnership. If people communicate a lot, have fun working together, connect at a personal level, and show impressive ...

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