5LEGAL AND FINANCIAL REALITIES — HOW TO MANAGE AN OUTSOURCED VIRTUAL ASSISTANT

Congratulations! You’ve overcome your fear of outsourcing, hired one or more overseas virtual assistants, and trained them with your choice of videos, manuals, and/or in-person sessions. The next step is monitoring your new employees during the crucial period as they’re “learning the ropes.” But how can you do that from a distance? Let me walk you through some effective ways.

MONITORING YOUR OUTSOURCED VA

Monitoring and managing are two different things. You’ll need to do both throughout your relationship with an outsourced VA, but let’s begin with monitoring, the system by which you make sure you’ve chosen a suitable employee—one with both the ability level and personal ...

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