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Outsourcing Dilemma: The Search for Competitiveness, The by J. Brian Heywood

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The reason for concern

The reason why managers must now strive to be competitive in everything is quite simple. In recent times it has been proved that if the circumstances are right, it is possible to obtain substantial service improvements and cost savings from both core and non-core functions by involving external specialists on a continuous basis. Furthermore, it is possible to take action that will enable an organization to obtain even greater improvements and savings in the years ahead whilst passing much of the worry and responsibility to a third party.

it is possible to obtain substantial service improvements and cost savings from both core and non-core functions by involving external specialists on a continuous basis

In June 1995 ...

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