Outsourcing Dilemma: The Search for Competitiveness, The

IT outsourcing

Perhaps the single most important reason for outsourcing IT is the chronic and almost continuous shortage of suitably skilled staff. Organizations based in or near major centres of population like London often feel that they are at the greatest risk of losing key staff because the best people will always want to work in the glamorous areas such as financial investment or the media and major centres of population provide the opportunity to pick and choose from a vast range of employers. Whilst accepting that organizations without an exciting image will probably be disadvantaged in this way, the fact is that the shortage is global – even the glamour organizations have IT recruitment problems.

perhaps the single most important reason ...