Outsourcing Dilemma: The Search for Competitiveness, The

Application service provider outsourcing

Technology-driven change did not start with the internet but its evolution has resulted in an exhilarating, if frightening, lifestyle for senior IT managers. Managing an IT department of any size has always been a difficult job but the arrival of the internet appears to be making it a lottery. How can you plan for even the near future when new internet ventures appear to challenge the existence of everything you are working with and offer the prospect of doing everything quicker, better and more cost effectively, and yet, so far, relatively few of these magical solutions are proven and available?

One such solution, application service provider (ASP), might make the ERP concept of organization-wide integrated ...