Chapter 10. Contract Change Control
An outsourcing contract may remain effective for several years. Over such a long period, it is inevitable that changes will be needed to ensure that the contract reflects both parties’ intentions during the currency of the project. It is important that mechanisms are included in the contract that provide for changes to take place through a properly managed process.
Reasons for change
In such a fast moving industry as IT, a wide variety of changes need to be addressed. New hardware and software developments, emerging markets, new business environments, changing user needs and new suppliers are just some of the circumstances which may necessitate change to an outsourcing contract. Simply maintaining the currency ...
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