Chapter 19. Conclusion: the Governance Imperative

The adoption and deployment of efficient, cost-effective and modern IT systems is critical to the effective performance of every organisation. As global markets have emerged and developed, competition has become fierce.

The pressure on boards of directors to satisfy the interests of stakeholders by delivering strategies that provide first-rate business performance and adequate profits is continually increasing.

IT is one of the most important tools in the armoury of the board. Adopted, deployed and managed efficiently, IT can revolutionise the performance of an organisation almost overnight. IT introduces new ways of working by automating costly and labour-intensive processes enabling organisations ...

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