INTRODUCTION:HOW DO YOU BEGIN?

Obviously, you must begin any journey right where you find yourself. But you have to be willing to admit where you really are! If you can objectively assess the effectiveness of your current results, the amount of respect you are currently receiving, and/or the quality of your current relationships, you will begin with a truer sense of where you currently stand. And you will gain a clearer sense of where you want—or need—to go in communicating and interacting with others. You are the only one who can manage the challenge to change and improve your results.

The Reason: Why Do We Need Another Conversation Book?

A flurry of conversation books over the past 10 years describe difficult, fierce, crucial, productive, courageous, ...

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