Chapter 5. OVERCOMING DYSFUNCTION #3
ACHIEVING COMMITMENT
Like trust, conflict is important not in and of itself but because it enables a team to overcome the next dysfunction: the lack of commitment. And like its predecessors, commitment needs to be correctly defined before it can be achieved.
Note
Commitment is about a group of intelligent, driven individuals buying in to a decision precisely when they don't naturally agree. In other words, it's the ability to defy a lack of consensus.
Teams that commit to decisions and standards do so because they know how to embrace two separate but related concepts: buy-in and clarity. Buy-in is the achievement of honest emotional support. Clarity is the removal of assumptions and ambiguity from a situation. ...
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