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Overcoming the Five Dysfunctions of a Team: A Field Guide for Leaders, Managers, and Facilitators by Patrick Lencioni

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GLOSSARY OF TERMS

Adrenaline addiction

The unwillingness or inability of busy people to slow down and review, reflect, assess, and discuss their business and their team. An adrenaline addiction is marked by anxiety among people who always have a need to keep moving, keep spinning, even in the midst of obvious confusion and declining productivity.

Advocacy and Inquiry

The two types of communication that must exist among a team. Advocacy is the statement of a belief or position. Inquiry is the active and open-minded questioning of underlying rationale or intent. These concepts were originally developed by Chris Argyris and further developed by Peter Senge.

Buy-in

The achievement of honest and unwavering emotional support.

Cascading communication

The activity ...

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