We are immensely grateful to a number of individuals, without whom this book would not have come to be. First and foremost, a tremendous thank-you to Amy Gallo, who elegantly played the role of outside editor, relationship counselor, facilitator, reality checker, and friend in the most seamless, gracious way possible. She was indispensable in bringing this book to life. We are fortunate to have worked with our wonderful Harvard Business Press editor, Jeff Kehoe, who helped us shape the ideas and vision we had for this book. His invaluable guidance and continued enthusiasm for the project kept us energized throughout the writing process. We would be remiss not to mention our literary agent, Giles Anderson, who reached out to us ...
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