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13 Conquer verbal communications

In chapter 12, you built a foundation for effective communication in writing. Now it’s time to use those skills to conquer verbal communications. I’ve always found writing to be a bit easier because I can usually take my time with it. It’s not of-the-moment, right in someone’s face, as verbal communications are. But many of the lessons of written communications are fully applicable to verbal ones, making writing a great starting point. Let’s step up to speaking.

13.1 Stepping up to verbal communications

If you’ve really started working on your writing, your verbal communications will automatically become easier and less stressful. If you write like you speak, you’ll be teaching your brain to organize your thoughts ...