The Good News

We are not doomed to follow the path of entitlement, however. Why? Because in my experience working with thousands of employees and leaders in hundreds of companies over the past two decades, I have found that the vast majority of these people want to engage and want to contribute, and feel much better about themselves when they have the opportunity to do so. I have also found that, despite what many people believe, most of them have the capacity to do so.

The entitlement mentality I have described is in effect creating a culture that is very “me centric.” In my work and life, I have observed that the further people go down this path, the more miserable they become. Why? Because “me” is actually quite small and limited. The further ...

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