ELEVENMISSION-CONTROLLED GOVERNANCEHumans at the Helm
One of the highlights of my visit to the John Lewis Partnership was touring its Peter Jones department store, a glass-walled shopping emporium on Sloane Square in the Chelsea neighborhood of London. I’ll confess that I’m a fan of magnificent department stores: the Marshall Field’s in Chicago, where my grandmother took me as a child, and whose elegant green boxes appeared under our Christmas tree every year; the old Dayton’s in Minneapolis, where to stride through its aisles was to feel the riches of the world at your fingertips (yes, I know, consumerist excess and all that: more on that point in a moment). Walking into Peter Jones in London, one has that same feeling of abundance. The oval ...
Get Owning Our Future now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.