APPENDIX

GUIDING QUESTIONS TO LEARN ABOUT THE BUSINESS

Section A: Questions About the Business

1. When and how did the business start?

2. How did the business grow and become what it is today?

3. Who started the business?

4. How would you describe the personalities of those original leaders?

a. Are they still involved in the business today?

b. If so, in what capacity are they involved?

5. How would you describe the nature of the business?

a. What is its purpose?

b. Is the business starting (just beginning and not getting profits), growing (already successful and expanding by reinvesting its profits in the business), or mature (stable)?

6. What are the strategic imperatives of the business?

7. What are its current ...

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