Patterns: Information Aggregation and Data Integration with DB2 Information Integrator

158 Patterns: Information Aggregation and Data Integration with DB2 Information Integrator

model simplifies how other business applications integrate with the single view of

the customer maintained by CIIS.

CIIS is based on proven enterprise models—the Information Framework for

banking (IFW) and Insurance Application Architecture (IAA) developed by IBM in

conjunction with the banking and insurance industries.

The CIIS Business Model resolves many of the data-modeling and analysis

challenges in implementing a single view of the customer. CIIS captures for each

Involved Party

2

or Party the following information:

򐂰 Personal information

򐂰 Demographics and psychological graphics (buying behavior)

򐂰 Multiple roles and hierarchies

򐂰 Multiple names

򐂰 Households

򐂰 Multiple addresses, telephone numbers, e-mail IDs (contact points)

򐂰 All communications and contacts

򐂰 A history of information changes

In addition, the CIIS Business Model is enhanced with business objects that

represent key banking and insurance information that include:

򐂰 Accounts

򐂰 Account balances

򐂰 Payment schedules

򐂰 Agreements

򐂰 Registrations

򐂰 Policies

򐂰 Claims

򐂰 Resource item

CIIS technical components

The core components of CIIS are as follows:

򐂰 CIIS Data Server

The CIIS Data Server is a scalable and high-performance host-tier application

that physically consolidates customer information from many sources and

2

A Party is any person or organization that relates to the business.

Important: A key feature of the CIIS is that its business model can be readily

modified and customized to meet the enterprise's specific requirements. This

is achieved through the CIIS Customization Workbench described in the

following section.