Chapter 9
Sending an Invoice
In This Chapter
- Personalizing the notification e-mail you send to buyers
- Organizing sales with the Post-Sale Manager
- Sending an invoice
- Designing an invoice template
Before your auction ends, you should take the time to customize the buyer notification e-mail, or invoices, that you'll send to winning bidders. Personalizing your communications helps to set a more professional image and may mean repeat business in the future, because the buyer remembers who you are, or your business.
PayPal offers a variety of tools that let you customize these e-mails. In this chapter, I show you the tools and explain when to use one tool, as opposed to another.
Customizing Your Buyer Notification Message
The PayPal Winning Buyer Notification service automatically sends an e-mail to the winner of your eBay auction, an hour after the auction ends. This service is very convenient, especially if you're running a number of auctions simultaneously. Sending instant notification saves you the tedium of writing the same set of instructions to each winning bidder and saves you from remembering to send an e-mail the day the auction closes.
The e-mail that the buyer receives contains a Pay Now With PayPal button. Clicking this button opens eBay in a browser window. The buyer can review the details of the listed item, select PayPal as a payment option, and click the Continue button. The buyer is then redirected to PayPal's Web site, where he or she logs on to complete the payment ...
Get PayPal For Dummies now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.