7

Operations and Business Support Systems

Abstract

This chapter describes the architectural framework and functions of operations and business support systems (OSS/BSS) proposed by industry organizations including International Telecommunication Union-Telecommunication Standardization Sector (ITU-T), and TM Forum. These business critical systems are a large and complex group of IT applications and provide automation or mechanization of multitude of activities before and after an access service request (ASR). In Chapter 6, it was covered that to provide service to off-net subscribers on peering CENs based on external network–network interface (ENNI), E-access service is needed and to order that service, an ASR needs to be submitted to an access providing ...

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