Introduction

Introduction

There are four books in the Team Leader Development Series, People and Self Management, Information Management, Resources Management and Activities Management, covering key topics from the four principal roles of management. The series has been designed to provide you with the knowledge and skills needed to carry out the role of team leader. The actual name of the job role of a team leader will vary from organization to organization. In your organization, the job role might be called any of the following:

•   team leader

•   supervisor

•   first line manager

•   section leader

•   junior manager

•   chargehand

•   foreman

•   assistant manager

•   administrator.

If you work in the services or a hospital, team leaders ...

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