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People in Projects by Project Management Institute

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Discovering Bias in Facilitated Teams

Edward A. Ziv

PM Network 97 (September 2000)

A smoothly operating project team can be a thing of beauty—productive, creative, and truly greater than the sum of its parts. There are times, however, when keeping a team together, focused, and productive can be as challenging as climbing Mount Everest…barefoot…carrying someone on your shoulders.

Whether you are serving the team as a formal facilitator, a project leader, or simply a team member, it can be frustrating when those around you seem to be fighting the process. Disagreements, of course, are to be expected, as teams are usually designed to have representatives of differing views, experiences, and positions.

The problem isn’t that these opinions and ...

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