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People Skills by Casey Hawley

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CHAPTER1

What Happens in Great Communication?

In This Chapter

  • The two sides of give-and-take communication
  • Improving understanding and increasing your likeability factor
  • What people want to know about you
  • Rewards and payback for great communication skills

Do you know someone who seems to fit in and connect with people no matter the situation? What is their secret? What gives the fortunate few charisma, influence, and pleasure in the company of others?

If you want to be effective with all kinds of people, you must first take a long look at what happens when any two people communicate. This chapter will give you a high-level view of the communication ...

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