O'Reilly logo

People Skills by Casey Hawley

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

CHAPTER11

Being Assertive vs. Being Aggressive

In This Chapter

  • What is the difference between assertive and aggressive?
  • Identifying passive-aggressive behavior
  • Having great timing
  • How to set boundaries
  • Learning to make assertive statements

People sometimes cross the line from being appropriately assertive to being inappropriately aggressive. People may not even know how to distinguish aggressiveness from assertiveness. Aggression may include behaviors such as forcing one’s will on someone else, being obnoxiously opinionated, or acting with hostility to ensure one gets his way. Aggression is not a behavior anyone would aspire to. On the other ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required