References

Ball, P. (1996) Straight Talk Is More Than Words. Granville, Ohio: Knox.

Bell, C. and Shea, H. (1998) Dance Lessons: Six Steps to Great Partnerships in Business and Life. San Francisco: Berrett-Koehler.

Berne, E. (1996) Games People Play (Reissue edition). New York: Ballantine.

Blanchard, K. (1997) Situational Leadership II. Escondido, CA: Blanchard Training and Development.

Bolton, R. and Bolton, D. (1996) People Styles at Work. New York: Amacom.

Carnegie, D. (1994) How to Win Friends and Influence People (Reissue edition). Pocket Books.

Covey, S. (1990) The 7 Habits of Highly Effective People. New York: Fireside (Simon & Schuster).

Fensterheim, H. and Baer, J. (1975) Don’t Say Yes When You Want to Say No. New York: Dell Publishing. ...

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