Chapter 13. Open Architects

Many folks believe that there are basically two kinds of people. The rest of us, of course, are different; we know better. So it is when it comes to work and organizations. There are those who think the choice is between orderly authority and unbridled anarchy—or between freedom and oppression—and that's it! The rest of us know it is never that simple. Whatever managers and management consultants may do to simplify the story, real people in real organizations defy the limitations of simple dichotomies and slip out of the one-dimensional conceptual boxes into which we try to stuff them.

On the one hand, we have the hierarchical model for work organization discussed in Chapter 11 and on the other, its exact opposite, the ...

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