9. Saving Money on Space

If your organization is anything like those studied in our last three annual surveys, the environmental trend is toward less privacy, less dedicated space, and more noise. Of course, the obvious reason for this is cost. A penny saved on the work space is a penny earned on the bottom line, or so the logic goes. Those who make such a judgment are guilty of performing a cost/benefit study without benefit of studying the benefit. They know the cost but haven’t any idea what the other side of the equation may be. Sure, the savings of a cost-reduced workplace are attractive, but compared to what? The obvious answer is that the savings have to be compared to the risk of lost effectiveness.

Given the current assault on workplace ...

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