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Peopleware: Productive Projects and Teams, Third Edition
book

Peopleware: Productive Projects and Teams, Third Edition

by Tom DeMarco, Tim Lister
June 2013
Intermediate to advanced content levelIntermediate to advanced
272 pages
6h 5m
English
Addison-Wesley Professional
Content preview from Peopleware: Productive Projects and Teams, Third Edition

11. The Telephone

When you begin to collect data about the quality of work time, your attention is automatically focused on one of the principal causes of interruption, the incoming telephone call. It’s nothing to field 15 calls in a day. It may be nothing, but because of the associated reimmersion time, it can use up most of that day. When the day is over and you’re wondering where the time went, you can seldom even remember who called you or why. Even if some of the calls were important, they may not have been worth interrupting your flow. But who’s got the nerves to wait out a ringing phone? The very thought of it makes you tense between the shoulders.

Visit to an Alternate Reality

Now just relax and imagine a less complicated world in which ...

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Publisher Resources

ISBN: 9780133440706Purchase bookOther