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Peopleware: Productive Projects and Teams, Third Edition by Tim Lister, Tom DeMarco

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12. Bring Back the Door

There are some prevalent symbols of success and failure in creating a sensible workplace. The most obvious symbol of success is the door. When there are sufficient doors, workers can control noise and interruptibility to suit their changing needs. The most obvious symbol of failure is the paging system. Organizations that regularly interrupt everyone to locate one person are showing themselves to be totally insensitive to the imperatives of a work-conducive environment.

Manipulate these symbols and you not only call attention to your concern for a workable environment, you also reap the immediate associated advantage: People can get on with the work. But it sounds like a tall order, to get rid of the paging system and ...

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