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Perfect Phrases for Writing Employee Surveys by Katherine Armstrong, John Kador

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Chapter 7Leadership and Management

Employee satisfaction and engagement are directly related to the quality of leadership, the decisions leaders make, and the policies and procedures they design and enact. Survey items in this chapter will help you understand how your employees view both senior management and direct supervisors.

Perfect Phrases for Surveys about Leadership/Senior Management

These survey items are about the people at the very top of your organization. Some organizations use the term “leaders” or “leadership team.” Others use “senior management,”“the executive committee,” or, in some larger organizations,“corporate management.” Pick the term that is right for you. We’ve used a variety of terms to give a full flavor. In your statements, ...

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