Chapter 14The Human Resources Department

In addition to implementing the recognition, reward, compensation, and benefit programs covered in Chapter 13, the human resources department often has a wider and more important role in the organization. See how employees perceive the performance of this department by using some of the following survey items. Note that you can use similar survey items for other departments serving internal customers.

Perfect Phrases for Surveys about Level of Service Provided by Human Resources

General

Image I feel satisfied with the service of the HR department.

The HR department answers questions quickly.

I believe the HR ...

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