Book description
THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME
Real success is about the future, not the past. As a supervisor, you'll be most effective if you concentrate on setting goals for your employees, rather than assessing past events and behaviors.
This completely revised and updated second edition of Perfect Phrases for Setting Performance Goals provides hundreds of precisely worded performance goals you can put to use in virtually any situation. This handy, quick-reference guide provides effective language for:
- Focusing your people on the most important parts of their jobs
- Communicating your expectations
- Aligning employee goals with organizational priorities
- Improving productivity and morale in the workplace
- Reducing disagreements during performance reviews
Table of contents
- Cover Page
- Perfect Phrases™ for Setting Performance Goals
- Copyright Page
- Contents
- Preface to the Second Edition
- PART ONE. BACKGROUND FOR DEVELOPING AND WRITING PERFORMANCE GOALS
-
PART TWO. PERFECT PHRASES FOR SETTING PERFORMANCE GOALS
- Descriptive Contents
- Section One. Performance Goals for Any Position
- Section Two. Performance Goals for General Management Responsibilities
-
Section Three. Performance Goals for Specific Industries and Jobs
- Creative Communication
- Customer Service and Support—Management
- Customer Service and Support
- Financial
- Food Preparation—Management
- Food Preparation
- Food Services—Management
- Food Services
- Human Resources and Personnel—Management
- Human Resources and Personnel
- Information Technology: Hardware and Operations—Management
- Information Technology: Hardware and Operations
- Information Technology: Software— Management
- Information Technology: Software
- Internet/Intranet Related
- Mechanical Repair and Trades
- Physical Plant Maintenance—Management
- Physical Plant Maintenance
- Production/Manufacturing
- Retail/Merchandising—Management
- Retail/Merchandising
- Sales and Business Development— Management
- Sales and Business Development
- Security—Management
- Security
- Support—Management
- Support
- Transit/Transportation
- Workplace Health and Safety—Management
- Workplace Health and Safety
Product information
- Title: Perfect Phrases for Setting Performance Goals, Second Edition, 2nd Edition
- Author(s):
- Release date: December 2010
- Publisher(s): McGraw-Hill
- ISBN: 9780071759335
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