CHAPTER 2Perfect Phrases for Resolving Conflict with Your Boss
Your boss is your most important customer. If that seems odd, think of it this way. He or she is paying you, giving you opportunities, and teaching you.
Keep in mind that you would do well to treat your manager as you would your most important customer. You want to please him or her and do everything you can to accommodate his or her needs. Like customers, supervisors make requests and make you do things that create work and often are difficult. You do them because he or she is your lifeblood. If you can’t serve your supervisor, he or she will find someone else to meet his or her needs. Remember, too, that your boss is not and will never be perfect. Sometimes you have to accept ...
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