CHAPTER 3Perfect Phrases for Conflict with Peers
The most successful people in business are those who can rally their peers around their cause. Whether you are working in a matrixed global organization or a small local business, your peers can make or break your success. They include anyone in your network, inside or out of your company, who can help you get work done.
It is good practice to think of your peers as customers (or suppliers). For additional ideas on negotiating conflict with your peers, you may also want to look at Chapter 5 on conflicts with customers and vendors.
Perfect Phrases for a Difference of Opinion
When a colleague expresses a point of view that you disagree with, a typical response is to advocate your point of view ...
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