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Perfect Phrases for New Employee Orientation and Onboarding: Hundreds of ready-to-use phrases to train and retain your top talent by Erika Lamont, Brenda Hampel

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CHAPTER 2Perfect Phrases for the Three Secrets to Onboarding Success: Knowledge, Relationships, and Feedback

In our years of working with all types of organizations and individuals, we have been able to identify and articulate the three most important components of a successful onboarding program. Each time we work with a client organization to build or customize its program and coach individuals, we focus the roles, resources, and delivery around three main themes:

Image Knowledge

Image Relationships

Feedback

The first theme, knowledge, refers to the information ...

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