CHAPTER 4Perfect Phrases to Manage Managers

Part of Susan’s mission at IAAP and my mission at SpeakSTRONG is to help admins and other office professionals claim their professionalism. We regularly remind them to respect the fact that while they may not be in the corner office, they have their own unique skill sets and specialty areas that their managers need. One of those skills is to manage managers.

It is not your job to take everything your manager dishes out whether it makes sense or not. It is not your job to tolerate inappropriate or unethical behavior. You weren’t hired to be an obedient order taker. It is not your role to stand by silently, watching your manager make mistakes. It is your job to be the office professional you are. That ...

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