CHAPTER 12Perfect Phrases to Bring Out the Best in Everyone
Some people naturally bring out the best in others. Some bring out the worst. How’s the culture in your workplace? What role do you play in shaping that culture? Is it a consciously positive one?
We’re all affected by existing cultures. That doesn’t make us cultural victims. If you think creating and shaping the culture is up to leadership, management, and HR, you’re dropping the ball. Admins and other office pros are in a unique position of subtle and not-so-subtle power to influence and even transform the office and corporate cultures.
An excellent example is Krista, who decided she would get the admins in her company to talk to each other over brown-bag lunches that did not include ...
Get Perfect Phrases for Office Professionals: Hundreds of ready-to-use phrases for getting respect, recognition, and results in today’s workplace now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
