Book description
THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME
With more and more employees working offsite, effective communication among remote team members is absolutely critical. Perfect Phrases for Virtual Teamwork provides hundreds of ready-to-use phrases that will ensure your virtual teams collaborate as effectively as the most cohesive face-to-face team. Learn the most effective language for:
- Defining and aligning team culture
- Personalizing interactions
- Assessing progress and results
- Leading effective virtual meetings
- Addressing conflicts and mistakes
Table of contents
- Cover Page
- Perfect Phrases™ for Virtual Teamwork
- Copyright Page
- Contents
- Foreword: The Most Important Person on the Team
- Acknowledgments
- Introduction
-
Part I Preparation
- Section 1 Embrace Virtual Teamwork of Today
-
Section 2 Create a Strong Virtual Team Foundation
- Chapter 3 Clarify the Business Need for a Virtual Team
- Chapter 4 Create Preliminary Goals
-
Chapter 5 Get the Right People on the Team
- Perfect Phrases to Identify Needed Competencies
- Perfect Phrases to Interview for Collaborative Virtual Communication Abilities
- Perfect Phrases to Determine Suitability for Self-Directed and Off-Site Work
- Perfect Phrases to Get the Inside Scoop About a Team Member Candidate
- Perfect Phrases to Get Someone to Volunteer for the Team
- Perfect Phrases to Invite or Assign Team Members
- Chapter 6 Prepare for the Virtual Team Launch
-
Part II Launch
-
Section 3 Create a Road Map
-
Chapter 7 Set Clear Direction
- Perfect Phrases to Open a Launch Meeting and Introduce the Virtual Team Purpose
- Perfect Phrases to Break the Virtual Ice and Introduce Team Members
- Perfect Phrases to Introduce the Virtual Team Charter Process
- Perfect Phrases to Discuss and Refine the Team Purpose
- Perfect Phrases to Differentiate Between Vision, Goals, and SMART Objectives
- Perfect Phrases to Establish Team Vision
- Perfect Phrases to Establish Team Goals
- Perfect Phrases to Establish Virtual Team Objectives
- Perfect Phrases to Define Tasks and Assign Roles and Responsibilities
- Perfect Phrases to Introduce and Apply the Role Chart
-
Chapter 8 Define and Align the Virtual Team Culture
- Perfect Phrases to Initiate a Dynamically Aligned Culture
- Perfect Phrases to Establish Social Dynamic Goals
- Perfect Phrases to Establish Meeting Norms
- Perfect Phrases to Establish Decision-Making Norms
- Perfect Phrases to Set Response Time and Availability Norms
- Perfect Phrases to Set E-mail Norms
- Perfect Phrases to Establish Conflict and Disagreement Norms
- Perfect Phrases to Establish the Team Identity
- Chapter 9 Summarize and Finalize Team Formation
-
Chapter 7 Set Clear Direction
-
Section 3 Create a Road Map
-
Part III Teaming
-
Section 4 Guide and Grow
-
Chapter 10 Provide Focus and Support
- Perfect Phrases to Describe the Boundary Manager’s Role
- Perfect Phrases to Discuss the Team Leader and Team Member Role
- Perfect Phrases to Anchor Launch Agreements and Action Steps
- Perfect Phrases to Build Virtual Team Trust
- Perfect Phrases for Personalized Interaction
- Perfect Phrases for the Premeeting Virtual Team Agenda
- Perfect Phrases to Assign and Manage Virtual Team Meeting Prep Work
- Perfect Phrases to Facilitate Virtual Team Meetings
- Perfect Phrases to Encourage Peer Feedback
- Perfect Phrases to Welcome New Team Members
- Perfect Phrases to Introduce New Team Members and Encourage Inclusion
-
Chapter 11 Develop Adaptive and Collaborative Excellence
- Perfect Phrases to Introduce Working Adaptively
- Perfect Phrases to Encourage Emergent Leadership
- Perfect Phrases for Improvement Kata Coaching Cycles
- Perfect Phrases to Coach for Self-Efficacy
- Perfect Phrases to Develop Continuous Improvement Thinking
- Perfect Phrases to Introduce Dynamic Learning
- Perfect Phrases to Encourage Collaboration and Collaborative Competition
- Perfect Phrases to Boost Strategic Use of Networks and Collaborative Technology
- Perfect Phrases to Spark Synergy and Increase Reliance on Shared Intelligence
- Perfect Phrases to Explore Best Practices
- Chapter 12 Embrace Virtual Reality
- Chapter 13 Monitor Progress
-
Chapter 14 Transform Obstacles
- Perfect Phrases to Restructure Team Operations
- Perfect Phrases to Address Mistakes
- Perfect Phrases to Challenge Operating Agreement Slips and Noncompliance
- Perfect Phrases to Address Technology Resistance and Competency Issues
- Perfect Phrases to Address Underinvolvement and Inclusion Issues
- Perfect Phrases to Address Individual Performance Gaps
- Perfect Phrases to Address Team Conflict
- Perfect Phrases to Guide Strategic Technological and Protocol Work-Arounds
- Perfect Phrases to Invite External Mediation and Input for Unresolved Conflicts
- Perfect Phrases to Reestablish a Culture of Accountability and Trust
- Perfect Phrases to Respond to Leadership Feedback and Admit Mistakes
-
Chapter 10 Provide Focus and Support
- Section 5 Close and Disband
-
Section 4 Guide and Grow
- Conclusion
Product information
- Title: Perfect Phrases for Virtual Teamwork: Hundreds of Ready-to-Use Phrases for Fostering Collaboration at a Distance
- Author(s):
- Release date: February 2012
- Publisher(s): McGraw-Hill
- ISBN: 9780071783859
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