CHAPTER 14Transform Obstacles
This section helps you address the inevitable blocks and challenges of virtual teaming.
Perfect Phrases to Restructure Team Operations
Don’t blame or finger-point when a team member drops the ball. Consider it information to guide your next step. Explore the cause or breakdown from all perspectives, focusing on the desired results and the process rather than on personalities. If you have a people problem, focusing on the process will uncover it in the most effective way.
We did some firefighting this week, and that tells me we’re not operating optimally. Let’s debrief what happened, what contributed to it, and how ...
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