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Performance and Fault Management by James M. Thompson, Kent J. Phelps, Robert L. Pavone, Christopher E. Elliott, Paul L. Della Maggiora

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Defining the Knowledge Base Structure

In the process of baselining your network, you have started to accumulate information for your knowledge base. As you expand the types and extent of network management you implement, you can develop a more extensive knowledge base. Use this chapter as a reference to start out collecting the data you need and expand it as you go along.

After you select the tool(s) you plan on using to implement your knowledge base (see Chapter 9, “Selecting the Tools”), you will want to spend some time designing the structure or schema of this information. Carefully read this chapter and use the guidelines contained here, combined with your knowledge of your network, to define this structure. Here are some tips that may help ...

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