The goal of event management is to collect all event information and determine what, if any, actions need to be taken as a result of each event. The art to event management is learning what events not to display or react to.
There are several steps that must be taken on receipt of an event:
Events must be collected. Usually, events will come in from a variety of sources through several different methods or protocols, as described in the previous sections of this chapter.
Upon receipt, the events should be normalized to facilitate their processing. Normalizing means to format the events in a consistent way.
Next, you must determine whether this event can be filtered or deleted. Because the volume ...