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Performance and Fault Management by James M. Thompson, Kent J. Phelps, Robert L. Pavone, Christopher E. Elliott, Paul L. Della Maggiora

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Fault Delivery, Notification, Reporting, and Repair

Now that faults have occurred, you need to do something with them. You uncovered a problem with the network. Of course, not all problems are as important as others are. The next few sections will discuss the following:

  • Methods of fault delivery

  • Notifying key personnel of critical faults

  • Reporting faults

  • Effecting fault repair

Methods of Fault Delivery

The first step to processing faults is delivering them to the correct recipients. Faults need to be delivered to a repository so that they can be processed easily and in a manner that reflects their priority. The lowest-priority faults should be logged to a file for processing when time allows. Higher priority faults should be delivered to a system ...

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