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Performance and Fault Management by James M. Thompson, Kent J. Phelps, Robert L. Pavone, Christopher E. Elliott, Paul L. Della Maggiora

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About the Authors

Paul L. Della Maggiora, CCIE #1522, is a Technical Marketing Engineer for Cisco's Performance Design and Verification Center. He has also served as Escalation Engineer and NMS team lead for the TAC and Product Marketing Engineer since joining Cisco in 1994. For the past 10 years, he has worked as a network manager, network engineer, and network designer. Paul has a BS in Computer Science from the University of South Carolina.

Christopher E. Elliott, CCIE #2018, has 25 years experience in the networking industry, starting on the ARPANET. He currently works for the Cisco Systems TAC. For the last eight years he has concentrated on network management, including designing and managing a large network; writing network management applications, ...

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