August 2002
Intermediate to advanced
320 pages
6h 56m
English
The focus on this chapter is about how to measure the effectiveness of required and mandated training and performance support tools. What makes a program required or mandated is
Lack of choice people have in participating or supporting the program
Presence of consequences for the organization for not enforcing or supporting it
What distinguishes required from mandated is the measure used to ...
Read now
Unlock full access