1 The Big Picture: Why Focus on Performance Improvement?

This chapter illustrates the importance of performance and how to get started in performance consulting. You will learn to:

• Identify implications of the performance improvement movement for trainers and others in the human resource development (HRD) field.

• Get started in performance consulting.

• Understand the emphasis placed on performance.

• Navigate this book and its structure to find specific information.

How Performance Basics Can Help You

You’ve probably heard from a range of sources that the ...

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