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What’s Inside This Chapter
This chapter illustrates the importance of performance and how to get started in performance consulting. You will learn to:
• Identify implications of the performance improvement movement for trainers and others in the human resource development (HRD) field.
• Get started in performance consulting.
• Understand the emphasis placed on performance.
• Navigate this book and its structure to find specific information.
You’ve probably heard from a range of sources that the ...